Delivery & Returns
Guided by Care. Carried with Love.
At BongAfrica.World, each parcel we send is more than just a delivery, it’s a story, a soul, a heartbeat wrapped in layers of tradition, love, and craft. Whether it’s a brushstroke of heritage or a thread of culture, your order is packed with intention and respect.
Shipping Worldwide
We ship to most countries across Africa, Europe, the Americas, and beyond. All items are carefully packed and shipped using trusted logistics partners to ensure your experience is as smooth as the stories behind our pieces.
Estimated Delivery Times
- Africa: 5 – 7 business days
- Europe: 7 – 10 business days
Rest of the World: 10 – 14 business days
(Delivery timelines may vary based on your location and the type of items in your order.)
Order Tracking
Once your package sets off on its journey, you’ll receive a tracking number to follow its path, from our hands to yours.
Sustainable Packaging
Our commitment to Mama Earth includes using recycled, reusable, and natural materials in our packaging, wherever possible.
Questions or Concerns?
We’re always happy to help, whether it’s before you buy or long after.
Reach us at joy@bongafrica.world and we’ll respond within 1 – 2 business days.
Thank You for Honouring the Craft
By choosing BongAfrica.World, you are not only purchasing an item, you are helping keep ancient techniques, local livelihoods, and the spirit of African art alive.
From our hearts to yours.
Thank you.
